Principal Operation Analyst

Chicago Department of Police

Contact Information

Address:

Website:

• www.chicagopolice.org
• chicago.taleo.net/careersection/100/jobdetail.ftl?lang=en&job=394819

Email:

• royce.huggard@chicagopolice.org

Application Deadline:

• 03/12/24
• @ 11:59 PM

Salary:

• $80,472.00

  (Shift May Vary due to Operation) 

Sworn Officers:

• 11,716

City Population:

• 3 million

Position Details

Chicago Police Department

Number of Vacant Positions: 13

Under general supervision, the class performs administrative and office management support functions for a city manager or supervises clerical and administrative office operations; and performs related duties as required.

ESSENTIAL DUTIES:

• Meets with managers to identify the scope of problems and define the objectives of studies
• Evaluates complex business and operational systems and draft detailed flow charts and models to assess current work methods and processes
• Interfaces with senior leadership, program managers, and external stakeholders to identify, evaluate, and define opportunities for improved efficiency, cost-savings, and process improvements
• Develop work plans and data collection processes for achieving study objectives
• Designs in-depth survey questionnaires, scannable data collection forms, and/or web-based data collection systems and uses statistical analyses to evaluate collected survey data
• Coordinates and oversees professional analysts in the conduct of operations studies
• Researches techniques, methods, and processes to obtain information on specific areas under review
• Develops and oversees the maintenance of databases used to collect and report on information gathered
• Constructs complex mathematical models and uses computer applications to evaluate data
• Writes, reviews, and edits reports and manuals documenting study results and recommending changes to improve operations
• Develop and presents new or revised processes, procedures, and work standards to managers
• Develop performance measurements for new or modified programs and procedures
• Monitors and documents changes to ensure their effectiveness and recommends modifications as necessary
• Works with managers and consultants in program implementation
• Designs computer applications to automate manual processes, as required
• Defines specifications for consultants responsible for designing programs that will replace manual operations
• Facilitates training for staff to ensure strategic work plans are developed according to established guidelines 

NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.

Standard work hours and days:

9 AM - 5 PM

Location/address of the position:

3510 S. Michigan Avenue

(Public Safety Headquarters)

Please apply via the following link:

https://chicago.taleo.net/careersection/100/jobdetail.ftl?lang=en&job=394819

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