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Telecommunicator - Lateral Entry

Village of Mundelein

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Contact Information

Address:

Village of Mundelein
300 Plaza Circle
Mundelein, IL 60060

Phone Number:

  • NO PHONE CALLS PLEASE

Position Information

Application Deadline:

  • NA

Salary:

  • $66,532 - $75,758, depending on qualifications (DOQ)

    Signing Bonus up to $10,000 DOQ after working six (6) months

    Benefits:

    • Sick leave accrual at 8 hours per month
    • 8 hours Float earned per full quarter worked
    • 68 hours of paid Holidays annually
    • Paid vacation time off in accordance with Village policy
    • Medical Insurance paid at a minimum of 85% by the Village, effective date of hire
    • Dental, Vision, and Basic Life Insurance paid 100% by the Village
    • IMRF pension enrollment
    • 457 Retirement plan
    • Tuition Reimbursement for career development courses

     


Position Details

The Mundelein Police Department is seeking candidates to fill the role of a Lateral Telecommunicator.

The Telecommunicator is a civilian employee who is under the immediate Supervision of the Director of Support Services and the Telecommunications Supervisor. The Telecommunicator is the first point of contact a caller/resident has with the Joint Central Lake County ETSB and must always be courteous and professional. The Telecommunicator answers 911 emergency and non-emergency telephone lines, radio transmission, and dispatches Police/Fire personnel assuring prompt service and reliable communication with Police/Fire personnel.

Requirements:

  • One year of police/fire dispatching experience is required.  
  • A high school degree or equivalent is required. 
  • Ability to obtain and maintain required certifications, including L.E.A.D.S. and E.M.D.
  • Willingness to work shift coverage when situations such as sick time, staffing shortages and other emergency events occur. 
  • Must be able to work all shifts, including overnight, weekends and holidays. 12-hour shifts are probable. 
  • Must be able to remain calm in emergency situations. 
  • Employment is contingent upon successful completion of background investigation and drug screen.

APPLY HERE

The Village of Mundelein is an Equal Opportunity Employer complying with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.



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