Surveillance Investigator / Process Server and Quality Assurance / Office Manager

Special Solutions, Ltd. and The All-Investigations Group, PLLC

Contact Information

Address:

Website:

• all-investigations.com
• www.specialsolutionsltd.com

Phone Number:

• 847-803-6922
• 847-336-6101

Email:

• andy.shiu@all-investigations.com
• john@specialsolutionsltd.com

Application Deadline:

• Until Filled

Salary:

• What We Offer:

  • Weekly pay with fuel stipends for field investigators
  • Performance-based raises after a 90-day probationary period
  • Valuable training in professional investigation methods
  • Growth opportunities in both field work and office management
  • Equal Opportunity Employment – All genders and backgrounds encouraged to apply

Position Details

NOW HIRING: SURVEILLANCE INVESTIGATORS & INVESTIGATIVE SUPPORT PERSONNEL

Special Solutions, Ltd. and The All-Investigations Group, PLLC

Two Professional Licensed Investigation Agencies – One Powerful Opportunity

Hiring Across the Greater Chicagoland Area

Are you detail-oriented, adaptable, and motivated by investigative work that makes a difference?

We are seeking Part-Time and Full-Time Investigators and Office Support Staff to assist in a wide range of private detective services—especially mobile surveillance for workers' compensation and insurance fraud investigations.

Whether you're looking to launch a new career or you're a retired professional ready for meaningful, flexible work, this is a dynamic opportunity with two trusted, fast-growing agencies.

OPEN POSITIONS:

Surveillance Investigator / Process Server (Multiple Openings)

Quality Assurance / Office Manager (Part-Time to Full-Time Potential)

About the Role – Investigator / Process Server:

You will be trained in real-world investigative disciplines, including:

• Mobile and fixed surveillance for workers' comp & fraud detection
• Process serving, skip tracing, and background checks
• Evidence gathering, interviewing, and court testimony
• Report writing, case management, and use of surveillance electronics
• Operating in field environments with limited supervision
• Mastering video surveillance gear, pretexts, GPS, and subterfuge tactics

This is a hybrid role requiring flexibility, discretion, and the ability to think quickly and independently.

About the Role – Quality Assurance / Office Manager:

Ideal for organized, tech-savvy individuals with excellent communication and administrative skills. Responsibilities include:

• Reviewing investigative reports for quality and accuracy
• Uploading video footage and managing internal databases
• Preparing affidavits, maintaining client case files
• Assisting with social media and marketing efforts
• Supporting field investigators and management teams

Candidate Requirements:

• Must be willing to work days, nights, weekends, and occasional holidays
• Must possess a dependable and insured vehicle, valid driver's license, and solid navigation skills
• Must pass a background investigation, Illinois State Police fingerprinting, and maintain a valid PERC card
• Must be self-motivated, responsible, and capable of working independently or as part of a team
• Must demonstrate sound judgment, professionalism, and adaptability in various environments
• Bi-lingual Spanish or Polish is a plus, but not required

Preferred but not required:

• Retired police officers, firefighters, veterans, or former criminal justice professionals
• Experience in surveillance, process service, or using surveillance-related technology (GPS, cameras, drone ops)

About the Hiring Firms:

Special Solutions, Ltd.

A licensed private investigative firm with over 35 years of experience, specializing in covert surveillance, fraud investigations, executive protection, TSCM, and intelligence gathering across Illinois.

The All-Investigations Group, PLLC

A licensed private detective agency based in Northbrook, IL, serving Illinois, Indiana, and Wisconsin specializing in surveillance, process service, insurance fraud investigations, skip tracing, and background investigations.

How to Apply:

Submit your resume and cover letter to both agencies below:

Special Solutions, Ltd.:

john@specialsolutionsltd.com

847-803-6922

The All-Investigations Group, PLLC:

andy.shiu@all-investigations.com

847-336-6101

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